Filtering & Monitoring – Safeguarding

At Learning Academies Trust, we utilise several solutions to ensure all student, staff, and visitor activity is filtered and monitored. When using an iOS, MacOS, Windows, or Chromebook device that belongs to the school, our systems will filter and monitor activity when connected on premises or externally; This ensures the safety of users in any location when using a device issued by the school. For personal BYOD (Bring Your Own Device) or guest devices, these devices are filtered and monitored only when connected to the school network / WiFi.

The technical controls required to correctly filter and monitor individual devices are complicated and therefore we have invested in several pieces of hardware and services to achieve accurate prevention and alerting capabilities for our entire environment. A detailed analysis of how our filtering and monitoring systems and processes work can be found in the report attached below.

Download report (KCSIE 2023 - Internet filtering and monitoring facilities)

Report an issue

If you find an issue with the filtering and/or monitoring system, please report this immediately to the central ICT department using the contact details listed at the bottom of this page. This will allow the technical team to investigate the issue and resolve it as soon as possible.

An issue could be any of the following:

  • A user (pupil or staff) has found an method of circumventing the filtering and monitoring systems.
  • A user has accessed a website that is displaying inappropriate content, e.g. a pornographic photo/advert on the page, content relating to violence, etc.
  • You belive a monitoring alert has been misidentified or is inaccurate.
  • You have noticed a user (pupil or staff) using somebody elses credentials which is in breach of the Acceptable Use Policy. (Please note this report will be kept anonymous.) 
  • You are unable to access genuine safe resource as the system is overblocking.
  • Any other concerns regarding the systems.

When reporting an issue to the ICT department, please include as much of the following details as possible:

  • Date and time of the incident
  • The username of the person logged into the computer/device when the issue occured e.g. pupil12@example.com or first.last@example.com
  • Where were you located at the time of the issue e.g. in school or at home, and which school/building specifically
  • What type of device e.g. a Chromebook, Desktop PC, Windows Laptop, Apple Mac, iPad, iPhone, Android Phone, etc.
  • What URLs are currently being accessed e.g. https://bbc.co.uk/news/example-article. Where possible please copy and paste the whole URL to allow us to identify issues with individual pages.
  • A description of what the issue is, or what has been seen/accessed.